Please find answers below to the most frequently asked questions. If you have any additional questions, please do not hesitate to email us: office @ Leefest.org.
Is there an area for families to camp?
Absolutely! We have a private family camping area at LeeFest, more info on the families’ page.
When is the music and other stuff on?
Thursday 2nd August 17:00 to Sunday 5th August 04:00
Age limits & ID
How old do I need to be to attend?
You need to be at least 17 years old to attend Neverworld without a guardian. You may be asked to prove this at the Box Office, so please bring valid ID – details below. If you are under 17 years old you will have to be with a guardian (over 21 years) at all times. There is no upper age limit 🙂
What ID do I need to bring with me?
Only UK Driving Licences, Passports and PASS Verified identification will be accepted as proof of age. We cannot accept photocopies of these documents for proof of age.
When will my tickets arrive?
Tickets will arrive a couple of weeks before the festival. For all ticketing enquiries please contact the ticketing agency you purchased through.
Can I collect my ticket at the site?
Yes. If you order your ticket too late for it to be posted and don’t have a printer then you can collect it from the box office. You will need ID to prove you are the person that bought the tickets.
Do children need tickets?
Yes. Children 12 and under go free, however they still need a ticket, so that we have a complete record of the number of people onsite. 13-16 year olds can purchase a Teen Ticket- however, they must be accompanied by an adult (over 21).
Why is there a booking fee for tickets?
The booking fee is charged by ticketing agents to cover the work they need to do in organising ticketing. We negotiate hard to have the best booking fees possible for you.
Can I get a refund on my ticket?
Unfortunately we are unable to organise refunds for festival tickets. If, sadly, you are no longer able to attend with your ticket, please use a reputable ticket re-sale site, such as the ticket trust.
Can I camp without a festival ticket?
We cannot allow anyone onsite without a valid Neverworld ticket.
What is the Litter Bond added to my ticket?
We strive to leave John Darling’s farm as lovely as when we found it. To encourage all campers to help us combat post festival litter problems, we add a £5 litter bond to your tickets. This will be refunded at the end of the festival, when your full bin bag is handed in to one of our litter crew, who can be located at the campsite information point.
Campsite & Arena
What should I bring?
ID, Cash, Suncream, Tent, Sleeping Bag, Warm Clothes (for the night), Raincoat (just in case) Oh… and your Neverworld ticket.
Can I have a campfire?
No you are not allowed your own campfire. There will be a big communal campfire though.
Can I bring a BBQ?
You are allowed small disposable BBQs. They must be raised off the ground and placed a safe distance from all tents (minimum 2m). Please see our campsite team to collect some stones to raise them off the ground. If you are conducting a BBQ in an irresponsible manner it will be extinguished and you may be ejected from the site.
Are gas canister/cooking stoves allowed?
You are allowed single ring self contained gas burners. Gas canisters must not exceed 300g. They must be used no closer than 2 metres to any tent and remain attended whilst in use. Any persons found inappropriately using gas burners will have them confiscated and you may be ejected from the site.
Will there be somewhere to get cash out?
You can get cashback over the bars, but this slows down the bars a lot for us, so if you can bring plenty of cash it would help us out!
How far is the campsite from the arena?
Not very far! About 50m at the closest point.
Are pets or animals allowed on site?
Dogs are welcome with a valid dog ticket. Dogs are the owners responsibility at all time whilst on site and must be kept on a lead at all times. Guide dogs are welcome without a dog ticket.
Can I charge my phone?
Yes, these facilities can be found in the campsite.
What is the policy on drugs?
Everybody is subject to a full search on entering the site. Anybody found with illegal drugs will have them confiscated and may be reported to the police. This includes laughing gas.
Legal highs are also banned from LeeFest, as they can be exceptionally dangerous. Anybody found with these will have them confiscated and may be ejected from the site.
Can I stay in accommodation away from the site?
Yes. Please make sure you have a safe way to travel between your accommodation and the site.
Can I stay in a caravan or campervan?
Yes, please book a campervan pitch in advance as they will not be available on the door. Click here to book your live in vehicle pass. You must have a weekend ticket in order to access the live in vehicle area. Day ticket holders will be unable to bring a live-in vehicle.
What does a live in vehicle pass include?
A live in vehicle pass will give you a 7m x 7m pitch space to park you live in vehicle. Any awnings or additional tents must fit in this space. If you require more space please book an extra pass. A live in vehicle pitch does not include any electricity or water hookups.
Food and Drink
Can I bring alcohol?
Each person over the age of 18 with a weekend ticket can bring a maximum of 6 cans of beer/cider OR 1 bottle of wine into the campsite. Spirits are not allowed to be brought into the event. Please note NO GLASS is allowed onsite.
Excess alcohol or alcohol in glass bottles will be confiscated. Alcohol will only be allowed onsite on your first arrival at the Box Office – if you return with more this may be confiscated.
Security may ask for proof of age, if they believe you may be under 18 and bringing alcohol onsite.
If you’re joining us with a day ticket you cannot bring alcohol onto site, however the bars are stocked up with more variety than any year previously.
Can I bring food onto the site?
Yes, although we have the finest selection of South London street food available for you, and we always find loads of food left in the campsite at the end, so please only bring what you will actually eat.
Will there be food to buy in the campsite?
Yes. Hot food and drink is available from 7am – 4am!
What should I do if I lose something?
Head to the welfare tent in the campsite to report it.
Will there be running water?
Yes. Please bring a reusable bottle to fill up onsite.
Is the festival accessible to wheelchair users?
Yes. Please see more information in our accessibility section.